CARLOGIX

When shipping a vehicle, it is usually required that all personal items are removed from the car before the transport process begins. While the vehicle is insured during transportation, personal belongings are not. To avoid any issues, it is best to remove all personal items before the vehicle is picked up for shipment. If you have special circumstances, you may contact the driver to discuss an exception, but this may come with additional charges. Your driver may also refuse to ship the car if it contains personal items or extra charges may apply for the added weight. If you have any questions, feel free to reach out to us at (833) 377-4520. Our customer service is

After assigning a driver to your auto shipping order, we will inform you of the details. It’s important to note that drivers typically plan their schedules within 24 to 48 hours of the scheduled pickup date, and drivers are usually assigned to orders in their local area during that time frame. However, this may vary, depending on the driver’s availability or specific needs of the auto hauling route. We will keep you updated and notify you as soon as a driver is confirmed for your order

After your order is dispatched, we will give you the contact information of the carrier handling your auto shipping. The driver is not permitted by law to respond to enquiries while operating their truck, however, the dispatch team of the assigned auto hauling company should be able to provide an update promptly. If you have any questions or concerns about the status of your order, you may contact our vehicle transport service team at (833) 377-4520. We will be happy to help and work with the driver to provide an update on your order.

Yes, the weight of a vehicle can affect the fuel economy of the truck hauling it, therefore the make, model, and weight of your vehicle are taken into consideration when calculating a car shipping quote. Also, if a driver’s truck is found to be overweight at a weigh station, any excess weight not previously cleared by the car shipping provider may result in extra charges and fines. To learn more about how the weight of a car shipping order affects pricing, please contact us at (833) 377-4520. Our team will be happy to assist you and book a shipment when you are ready to proceed.

The cost of shipping a vehicle can fluctuate depending on the season, as it is affected by supply and demand. During periods of low demand, customers have a better chance of getting a better deal for their auto shipment. Additionally, factors such as driver availability and route accessibility can also have an impact on the total vehicle transport costs. To find out the cost of shipping a vehicle at a specific time, you can use our car shipping cost calculator. It will provide you with vehicle shipping quotes and the option to book a spot immediately, in a matter of seconds.

Yes, in fact shipping a car with a professional car transporter is safer than moving a car by oneself, especially for long distance travel. Professional drivers are highly trained in loading, unloading, and transporting vehicles like yours, and unlike when you drive a vehicle yourself, your car isn’t being driven from point A to point B. That means you avoid the potential damages incurred when driving a vehicle for long distances. At Carlogix Auto Transport, our network of thousands of car haulers has a solid reputation for safety, security and successful vehicle shipments. Shipping your car with Carlogix Auto Transport it is not only safe, it’s the smartest choice when you need to move a vehicle in the United States.

It means that the car carrier will make every effort to pick up and deliver your vehicle as close as possible to your front door, as long as it does not put the cargo or your vehicle at risk. This would include ensuring that the streets leading to your house can accommodate the size of the carrier and that there are no overhanging trees or low bridges. As the driver gets closer to your pickup/delivery location, they will contact you to confirm your address and assess the accessibility. If there are any limitations, the driver may suggest meeting at a nearby location such as a supermarket or mall with ample space for loading and unloading your vehicle.

At Carlogix Auto Transport, we realize that every customer has unique requirements. Our objective is to offer the best quality service possible. Usually, vehicle pickup can occur within 1-3 days after it’s ready, and transit time will vary depending on the distance, it usually takes 3-4 days. A key factor to consider is the lead time, the more notice we have in advance when booking your car, the better we can plan and organize your move. MIDWEST to EAST COAST – approximately 4 to 6 days EAST COAST to WEST COAST – approximately 7 to 10 days SOUTH to the NORTH – approximately 5 to 7 days.

We offer the option of guaranteed pickup dates for your vehicle, just let us know if you need the car picked up by a specific date or on a specific date. Additional cost may apply to ensure your desired time frame. If you require a guaranteed pickup date, please contact us for a personalized quote. However, please note that due to unforeseen circumstances on the road, we cannot guarantee delivery dates in the auto-hauling industry.

When shipping a vehicle, we try our best to estimate a delivery date, but there may be unexpected events like bad weather, traffic or road closures that can cause delays. Because of these unpredictable factors, delivery dates are not guaranteed in the auto-hauling industry. We will keep you informed on the status of your shipment and work with you if there are any delays.

Your vehicle will usually be transported on a large open truck, similar to the ones used to deliver new cars to dealerships. These trucks can be hard to drive on small roads and have restrictions on low bridges and overhanging trees. Please keep this in mind when giving directions to your pick up or delivery location. If the truck can’t reach your location, you might have to meet your driver at a mutually agreed location.

Yes, we highly respect our country’s active and retired military members. If you are one of them, please do not hesitate to give us a call at (833) 377-4520 and speak with one of our car transport experts, we will be happy to offer you a special pricing to show our gratitude for your service.

Yes, many truckers prefer cash payments and are willing to offer discounts when paid at the time of completion, as opposed to waiting for payment upon returning. Cash, cashier’s check or money order are accepted forms of payment. However, truckers are unable to accept credit cards or personal checks.

Making a payment is easy. For the initial deposit, we accept a variety of payment methods including major credit cards, money orders, electronic transfers, and bank/certified checks. If there is a remaining balance due upon delivery, you can pay it directly to the driver, who will accept cash, money order, or bank/certified check.

As per the Federal Law, payment must be made in full to the trucker for the services provided. Failure to do so would give the trucker the legal right to retain your vehicle until the payment is completed. If you face any issues or are not satisfied with the service, please do not hesitate to reach out to us at (833) 377-4520 and speak with one of our vehicle transportation experts. We are here to help you.

The deposit is fully refundable in case you decide to cancel before a driver has been assigned. Once a driver has been scheduled, the deposit becomes non-refundable as we will have incurred costs to reserve a spot on the truck for your vehicle. You will receive confirmation of the pickup and delivery dates and the driver’s information prior to the dispatch of the order.

Yes, we do offer discounts for shipping multiple vehicles. The amount of the discount will depend on several factors. To qualify for the discount, all vehicles must be transported together on the same truck from pickup to delivery. Please contact us at (833) 377-4520 to speak with one of our vehicle transportation experts about discounts for multiple vehicles.

Yes, it is possible. To begin the process, we only need the city and zip code. Once you have the exact pick-up or delivery address, you can provide it to our dispatch team.

The bill of lading is a document that car transportation companies use to record any damages that the vehicle has before it is picked up. It also includes the official agreement for transport and your contact information. It is important to have this document if you plan to file an insurance claim related to your vehicle shipment.

Insurance coverage is included in the shipping quote provided by car transport companies. Only auto haulers who meet our insurance standards are qualified to be part of our carrier network, ensuring the safety of your vehicle during the transport process.